Our Programs

We establish clear metrics at the beginning of each engagement based on your specific goals and the nature of the decisions you're facing. These typically include:

• Decision velocity (time from identification to implementation)
• Decision quality (measured through outcome tracking and pre-established criteria)
• Stakeholder alignment (through structured feedback and implementation metrics)
• Resource optimization (comparing actual vs. projected resource allocation)
• Strategic outcome achievement (measured against defined objectives)

We conduct regular reviews of these metrics throughout the engagement and provide a comprehensive ROI analysis at program completion.

Traditional management consulting typically focuses on providing specific industry solutions or recommendations for particular business challenges. Our approach is fundamentally different in several ways:

• We focus on enhancing your decision-making capabilities rather than providing ready-made answers
• Our methodology is applicable across industries and contexts, focusing on the cognitive and strategic dimensions of decision-making
• We work with you on real decisions in real-time, rather than producing reports or recommendations for future implementation
• Our goal is to leave you with enhanced capabilities that persist long after our engagement ends
• We measure success by your improved decision-making effectiveness, not by the implementation of specific recommendations

While our primary focus is on CEOs due to the unique nature of their decision responsibilities, we do work with other C-suite executives and senior leaders who face complex strategic decisions. This includes COOs, CFOs, CIOs, and divisional presidents who have significant strategic decision authority.

In our Enterprise Integration program, we work with leaders at multiple levels to create aligned decision processes throughout the organization. However, even in these cases, we begin with the CEO and executive team to establish the foundation for decision excellence.

Confidentiality is paramount in our work. We implement several layers of protection:

• Comprehensive NDAs are established at the outset of any engagement
• All client materials and decision information are stored in secure, encrypted systems
• We never share specific client information or decisions in our marketing or case studies without explicit permission
• When we do share case studies, they are anonymized and generalized to protect confidential information
• Our coaches are trained in confidentiality protocols and bound by strict ethical guidelines

We understand that the strategic decisions we help with often involve market-sensitive information, potential M&A activity, or other highly confidential matters, and we treat all client information accordingly.

We understand that executive priorities can shift rapidly, especially in dynamic business environments. Our programs are designed with flexibility in mind:

• Programs can be paused and resumed without penalty (within reasonable timeframes)
• The focus and content can be adjusted as strategic priorities shift
• Session timing and frequency can be modified to accommodate changing schedules
• Additional support can be added for emerging critical decisions

We work with you to ensure the program continues to deliver value even as your context evolves. Our goal is to support your decision-making needs, not to enforce a rigid program structure.

Yes, we offer several options for ongoing support after the formal program concludes:

• Quarterly review sessions to assess decision quality and application of frameworks
• "Decision hotline" access for time-sensitive strategic decisions
• Refresher workshops for executive teams as membership changes
• Annual decision system audits to ensure continued effectiveness
• Access to new decision tools and frameworks as they are developed

Many clients transition to a maintenance model after completing one of our core programs, ensuring continued support while requiring less intensive engagement.

Cultural context significantly impacts decision-making approaches and implementation. For international engagements, we:

• Conduct cultural context assessment at the program outset
• Adapt our frameworks to align with local decision norms and practices
• Consider cultural factors in stakeholder mapping and influence strategies
• Adjust communication approaches to enhance effectiveness across cultural contexts
• Incorporate culture-specific considerations in implementation planning

Our coaches have extensive international experience and are trained in cross-cultural business practices. We recognize that decision approaches that work in one cultural context may need significant adaptation to be effective in others.

Our typical engagement process follows these steps:

1. Initial Consultation: We discuss your strategic challenges, decision context, and goals to determine fit.
2. Proposal & Program Design: We develop a customized program outline with clear deliverables and outcomes.
3. Diagnostic Phase: We assess your current decision approaches, organizational context, and specific needs.
4. Program Delivery: We implement the agreed program with regular progress reviews and adjustments.
5. Outcome Evaluation: We measure results against established metrics and document learnings.
6. Sustainability Planning: We develop a plan for maintaining and extending decision excellence.

Throughout this process, we maintain flexibility to address emerging needs and changing priorities.